{"id":5948,"date":"2023-01-23T12:53:07","date_gmt":"2023-01-23T17:53:07","guid":{"rendered":"https:\/\/spsfaculty.commons.gc.cuny.edu\/?page_id=5158"},"modified":"2023-11-21T18:20:08","modified_gmt":"2023-11-21T18:20:08","slug":"request-access-error-updating-a-videos-permissions-in-panopto","status":"publish","type":"page","link":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/request-access-error-updating-a-videos-permissions-in-panopto\/","title":{"rendered":"\u201cRequest Access\u201d Error \u2013 Updating a Video\u2019s Permissions in Panopto"},"content":{"rendered":"<p>When adding Panopto Video to Blackboard, you need to ensure your video has the correct permissions. If restricted, students and faculty colleagues will not be able to view the video. Instead, they will see a \u201cRequest Access\u201d error.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-5159 aligncenter\" src=\"https:\/\/i0.wp.com\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-content\/uploads\/sites\/17\/2023\/01\/2023-01-19_16-09-25-1.jpg?resize=502%2C271&#038;ssl=1\" alt=\"\" width=\"502\" height=\"271\" \/><\/p>\n<p>Only the video owner (or Panopto admins) can adjust the permissions. Here are steps the video owner can follow to adjust the permissions:<\/p>\n<h3>Step 1: Locate the video that is displaying the \u201cRequest Access\u201d message.<\/h3>\n<p>For the owner, it will look like a normal video (i.e., the owner does not see the \u201cRequest Access\u201d error message).<\/p>\n<h3>Step 2: Select the watch in Panopto button.<\/h3>\n<p>This will launch the video in the Panopto portal for access to additional settings.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-5160 aligncenter\" src=\"https:\/\/i0.wp.com\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-content\/uploads\/sites\/17\/2023\/01\/2023-01-19_16-16-16-1.jpg?resize=688%2C436&#038;ssl=1\" alt=\"\" width=\"688\" height=\"436\" \/><\/p>\n<h3>Step 3: Click on the \u201cShare\u201d icon above the video.<\/h3>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-5161 aligncenter\" src=\"https:\/\/i0.wp.com\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-content\/uploads\/sites\/17\/2023\/01\/2023-01-19_16-19-45-1.jpg?resize=712%2C453&#038;ssl=1\" alt=\"\" width=\"712\" height=\"453\" \/><\/p>\n<h3>Step 4: Click on \u201cChange\u201d under the title \u201cWho can access this video.\u201d<\/h3>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-5162 aligncenter\" src=\"https:\/\/i0.wp.com\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-content\/uploads\/sites\/17\/2023\/01\/2023-01-19_16-22-32-1.jpg?resize=657%2C406&#038;ssl=1\" alt=\"\" width=\"657\" height=\"406\" \/><\/p>\n<h3>Step 5: Select Your Organization (unlisted).<br \/>\n<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-5163 aligncenter\" src=\"https:\/\/i0.wp.com\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-content\/uploads\/sites\/17\/2023\/01\/2023-01-19_16-24-36-1.jpg?resize=666%2C412&#038;ssl=1\" alt=\"\" width=\"666\" height=\"412\" \/><\/h3>\n<p>You\u2019ve successfully changed the permissions. If your viewers are logged into Blackboard, they will have immediate access to this video. If you share the link to this video, they will need to login with CUNY First credentials to see the video.<\/p>\n<p>If you have any questions, please visit our <a href=\"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/panopto-for-sps-faculty\/\">support site<\/a> for more resources or send us an email at <a href=\"mailto:FacultySupport@sps.cuny.edu\">FacultySupport@sps.cuny.edu<\/a>.<\/p>\n<h4><strong>\u00a0<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>When adding Panopto Video to Blackboard, you need to ensure your video has the correct permissions. If restricted, students and faculty colleagues will not be able to view the video. Instead, they will see a \u201cRequest Access\u201d error. Only the video owner (or Panopto admins) can adjust the permissions. Here are steps the video owner &hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","portfolio_post_id":0,"portfolio_citation":"","portfolio_annotation":"","openlab_post_visibility":"","footnotes":""},"class_list":["post-5948","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/pages\/5948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/comments?post=5948"}],"version-history":[{"count":1,"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/pages\/5948\/revisions"}],"predecessor-version":[{"id":6126,"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/pages\/5948\/revisions\/6126"}],"wp:attachment":[{"href":"https:\/\/openlab.sps.cuny.edu\/sps-faculty-community-hub\/wp-json\/wp\/v2\/media?parent=5948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}