{"id":362,"date":"2024-08-27T13:05:19","date_gmt":"2024-08-27T17:05:19","guid":{"rendered":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/?p=362"},"modified":"2025-09-19T13:28:41","modified_gmt":"2025-09-19T17:28:41","slug":"managing-notifications-in-brightspace","status":"publish","type":"post","link":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/2024\/08\/27\/managing-notifications-in-brightspace\/","title":{"rendered":"Managing Notifications in Brightspace"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<p>This guide will help users manage notifications in Brightspace, ensuring they stay informed about important course activities. Notifications can be customized to suit individual preferences, making tracking of new announcements, discussions, and other course-related events easier.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/cunysps.hosted.panopto.com\/Panopto\/Pages\/Viewer.aspx?id=0f1c2a1b-b1c5-4595-9f4e-b3560153343b\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"336\" src=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/ManagingNotifications_Thmb.jpg\" alt=\"\" class=\"wp-image-865\" srcset=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/ManagingNotifications_Thmb.jpg 600w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/ManagingNotifications_Thmb-300x168.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>Prefer to watch? Click the image above to open a new tab.<\/em><\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. Email Notification Defaults<\/h2>\n\n\n\n<p>Email notifications from Brightspace are sent to a user\u2019s system email account, including their email account associated with Brightspace. At CUNY, that will be whichever email account is associated with your @login.cuny.edu single-sign-on account, or your main campus email account, if you are affiliated with multiple campuses. You will want to confirm that you are receiving notifications after adjusting your settings, and you can do that by sending yourself an email from Brightspace.<\/p>\n\n\n\n<p>By default*, the following email notifications are enabled for Brightspace users:<\/p>\n\n\n\n<p><em>*<\/em><em>Note:<\/em><em> Instructors may not have the email notification defaults listed below if their accounts were created before the implementation of these defaults<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXf0BibnY5imMUqKhR3YFl49BBmgE5HgESl28PoZRoYiTnfq7UX3jhLHTmMzIy73PMCbm1O4N6t0ApQbFzp5ggzfIWsTBKfRyGO0QC005rxyxh7XN__UHU9dCrRHFPlLHkI0qpH6d-0DdKsN6CUspchf8Vg?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<p><strong>Announcements:<\/strong> Announcement updated, new announcement available.<\/p>\n\n\n\n<p><strong>Assignments:<\/strong> Assignment due date or end date is 2 days away.<\/p>\n\n\n\n<p><strong>Discussions: <\/strong>New posts in a forum, topic, or thread you&#8217;ve subscribed to in instant notifications. [See Section 4 <em>Discussions You&#8217;ve Subscribed To <\/em>for how to subscribe to discussions]\n\n\n\n<p><strong>Quizzes: <\/strong>Quiz due date or end date is 2 days away.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. How to Change Notification Settings<\/h2>\n\n\n\n<p>Users can customize their notifications based on their preferences. To access notification settings in Brightspace, click on your profile icon in the top-right corner and select Notifications from the dropdown menu.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXedi4OgWiMRePSsgueeZbzX0-a2LpU-R8d8ZufPZw9UExgW2awQlw35hwT2Hw02C3uiqGwznJLD-oDbZ9RVSkG_ldnkpiaUdrzsqzGzmcF-M5kTu4OZ7pk3mpZJMnQkEf-xJeYxzv--A1lWKMm57PWnOyY_?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<p>On the <strong>Notification <\/strong>page, adjust your preferences on the following items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline\">Summary of Activity:<\/span> Click the dropdown menu to set up a daily or weekly activity summary within the course and enter your preferred time of receiving the summary.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfDqv1RZ9_1XYq7CQLaK01eWqcx75v9rOaZjDjDaCVb_sK0QN8YG5KyDzEgRSuV3LL4kBaiZM202O3UU9_661PBIqxq1NAWEnnOQlaO9n-xMOLSGtj4G06oUykTq53y1ttMaCqUZo24zbBDZY63h2ZqINuQ?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline\">Instant Notifications:<\/span> Click on the checkboxes to choose which notifications you want to receive immediately via email.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXd3XyXo1K2jac9S9Dt4e2y9tqIghZGyotn8jeQuH6m1POwqg6UVpx9Nrxg4Iu6x342KXEz87kZccxydndxldiX6tIHHitwfDZcv6nmjXZpPP5Ke80sPrRUC0zFgXhQaxOM4TmkIybMrfu8CswjLNc1cXcMf?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline\">Customize Notifications:<\/span>\n<ul class=\"wp-block-list\">\n<li>Include my grade value in notifications from Grades Courses: Check this box if you want your grade values to be included in notifications.<\/li>\n\n\n\n<li>Allow future courses to send me notifications: Check this box to allow notifications from courses you enroll in later.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXc9QVx00tKrWJFPE8d6BAQQioiG3iaephZGrz6o64yCXOYlcW8SiukiCpPRpPHpSyG8imzSKsIslkBjcHd6iIx1pEnP4T-NpXsi5ZRaRKFlfY2yDFJ_riu4XKATsxrxLoQ1u-hKIA0_GgAe4p5BrqRgswrF?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline\">Exclude Notifications from Select Classes:<\/span> At the bottom of the page, you can choose to exclude notifications from specific courses by clicking <strong>Manage my course exclusions<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"153\" src=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-08-28-at-1.03.35-AM-1024x153.png\" alt=\"\" class=\"wp-image-366\" style=\"width:709px;height:auto\" srcset=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-08-28-at-1.03.35-AM-1024x153.png 1024w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-08-28-at-1.03.35-AM-300x45.png 300w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-08-28-at-1.03.35-AM-768x115.png 768w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-08-28-at-1.03.35-AM.png 1046w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In the list of courses, click the <strong>X<\/strong> to stop notifications from individual courses.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"816\" src=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.01-AM-1024x816.png\" alt=\"\" class=\"wp-image-444\" style=\"width:779px;height:auto\" srcset=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.01-AM-1024x816.png 1024w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.01-AM-300x239.png 300w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.01-AM-768x612.png 768w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.01-AM.png 1240w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>OR, if you are enrolled in many sites and would like to exclude most courses, choose \u201dExclude All Courses\u201d and then re-enable notifications for any single course(s).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"619\" src=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.31-AM-1024x619.png\" alt=\"\" class=\"wp-image-445\" style=\"width:768px;height:auto\" srcset=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.31-AM-1024x619.png 1024w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.31-AM-300x181.png 300w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.31-AM-768x465.png 768w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/Screenshot-2024-09-18-at-9.19.31-AM.png 1058w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. New Announcements and Announcement Modifications<\/h2>\n\n\n\n<p>Brightspace can notify students when a new announcement is posted or modified, but no feature allows instructors to push announcements directly to students&#8217; emails from the announcement post itself. To ensure students receive these notifications, instruct them to enable the relevant settings on their Notifications page. You can share this tutorial: <a href=\"https:\/\/community.d2l.com\/brightspace\/kb\/articles\/1754-enable-notifications-in-announcements\">Enable Notifications in Announcements<\/a> with them to assist in this process, and you may also want to place this tutorial in the <strong>Getting Started<\/strong> or the <strong>first module of your course<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Discussions You&#8217;ve Subscribed To<\/h2>\n\n\n\n<p>Stay informed about ongoing conversations in your course by subscribing to discussion threads and receiving notifications for subscribed discussions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the <strong>Discussions<\/strong> area of your course and click on the chevron icon next to the discussion forum or topic that you\u2019d like to subscribe to.<\/li>\n\n\n\n<li>Select <strong>Subscribe <\/strong>from the dropdown menu.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeKO3DIOoCjHeo5D9qdx7OgSS7E8iO68kg8ODiSHIk-CGIljXGMlarYoNO8PRHOg18DEJYbPFoNNCAywl27qpMi4y5jO_pICVrsQ9IdQ-V0iwHHPVGmkD5Roijmm-LUDKyLac8gmgBsPx9BHGZb2TSiqFt8?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<p>To receive an email notification, you will have to select the Notification Method, <strong>Send me an instant notification<\/strong>, when you subscribe to the forum or topic.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeS59GC_8q-tfzf5mTEJb9LTPMANp7b5sqyrz0mJ00LvaQ5IqM0Jf43wmIRrlcbXnlZ7Z7ZVuKNJDROY8f1DFtyCLbDYD4n3Mb9XcRol-7TmBIHzl_D77m11ppKfNyA2Wvkz1C9D5EgaO4HSBodpD7ozBDT?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<p>After subscribing, ensure you enable the instant notification <strong>Discussions &#8211; new post in a forum, topic, or thread that I subscribed to in instant notifications<\/strong>. This setting ensures you are notified via email whenever new posts are made in the discussions you&#8217;re following.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXciB5s5aJJakBKX4AxUPI7xg3sZ9ZDGFO3-OpQDAnA7noCJerjojrr5EnR7Eon8wMLmjgnQwqVI_HGzKqJeLSHQ7O1YnM63ZihvH_bojUmQSXIyoqfErpJrWh-BBuB498m-QQvBPVJn35caRtSJIBVcWW8?key=zQ1qVyporf6PKJRFs0Em1w\" alt=\"\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. Notifications on the Minibar<\/h2>\n\n\n\n<p>The Minibar is located at the top of the Brightspace interface and provides quick access to important notifications. It includes two primary icons:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"118\" src=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/top-nav_notification-Icons.jpg\" alt=\"two icons. on left is chat icon and right is bell icon\" class=\"wp-image-857\" srcset=\"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/top-nav_notification-Icons.jpg 338w, https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-content\/uploads\/sites\/81\/2024\/08\/top-nav_notification-Icons-300x105.jpg 300w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline\">Subscription Alerts (Chat Bubble Icon):<\/span> This icon alerts you to updates in discussions, assignments, and other activities you&#8217;ve subscribed to. Click on the bell icon to view recent activity and manage your subscriptions.<\/li>\n\n\n\n<li><span style=\"text-decoration: underline\">Update Alerts (Bell Icon):<\/span> This icon shows updates on course content, such as new announcements, upcoming deadlines, and changes to course materials. Clicking on the flag icon will display a list of recent updates.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Understanding Brightspace Email&nbsp;<\/h2>\n\n\n\n<p>It&#8217;s important to note that Brightspace&#8217;s email system is send-only, meaning there is no inbox within Brightspace to receive emails. Users will only be able to view their &#8220;sent&#8221; emails within Brightspace.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>Still have questions? Email us at <a href=\"mailto:FacultySupport@sps.cuny.edu\">FacultySupport@sps.cuny.edu<\/a>. We&#8217;re here to help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview This guide will help users manage notifications in Brightspace, ensuring they stay informed about important course activities. Notifications can be customized to suit individual preferences, making tracking of new announcements, discussions, and other course-related events easier. 1. Email Notification Defaults Email notifications from Brightspace are sent to a user\u2019s system email account, including their [&hellip;]<\/p>\n","protected":false},"author":82,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"portfolio_post_id":0,"portfolio_citation":"","portfolio_annotation":"","openlab_post_visibility":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-362","post","type-post","status-publish","format-standard","hentry","category-brightspace"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/posts\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/users\/82"}],"replies":[{"embeddable":true,"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":12,"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/posts\/362\/revisions"}],"predecessor-version":[{"id":929,"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/posts\/362\/revisions\/929"}],"wp:attachment":[{"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/media?parent=362"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/categories?post=362"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/openlab.sps.cuny.edu\/teaching-guides\/wp-json\/wp\/v2\/tags?post=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}