CUNY has been issued a dedicated toll-free D2L/Brightspace End User Support phone number:
1-888-895-2511
This toll free number is to ensure that all users will get support from trained specialists familiar with CUNY and CUNY-specific integrations across the university.
hello
I am introducing my self to Brightspace. For the discussions forums, I read that to view the discussion prompt for the forum I should click on the weekly folders on the left sidebar. However, I do not see the weekly folders.
appreciate your help
Dr. Silverman, the best option to get support is to visit us during Brightspace Office Hours. We conduct this every day. Here is the schedule and link to join: https://openlab.sps.cuny.edu/cuny-sps-lms-transition/2024/05/31/brightspace-office-hours/
Also, if you have questions about teaching on Brightspace, please email FacutlySupport@sps.cuny.edu.