What is Collaborate Ultra?
Blackboard Collaborate Ultra is a video conferencing tool that lets you set up real-time online sessions with your students. In Collaborate Ultra, you can add files, share applications, and use a virtual whiteboard to interact.
Note: You can live chat with an agent at Collaborate’s support page (select “Chat with Agent” in the “Support” section). We also recommend you share the support link with your students prior to your first Collaborate Ultra session.
Why Use Collaborate Ultra?
- Hold online office hours
- Conduct interactive lessons
- Invite guest speakers
- Facilitate collaborative group work
- Lead a course introduction and site tour
- Host student presentations
- Demonstrate how to use a tool or program
- Host a discussion of course material
Key Features
- Video conferencing & real-time chat
- Interactive whiteboard
- Live polling
- Share applications and files
- Breakout rooms for student groups
- Allow students to record and download sessions
Accessibility features
- Full-screen reader support for all key workflows
- Global keyboard shortcuts for common actions
- Screen reader support for Whiteboard activities and uploaded files, without requiring complex conversions
- Simultaneous closed captioning tool
- See Blackboard Collaborate Ultra’s Accessibility page for instructions and more information
Getting Started
Faculty
- Get around a session, add a profile picture, and set up a session
- Take a closer look at the interface
- Familiarize yourself with Collaborate Ultra’s tools
- Schedule Sessions in the Collaborate Ultra scheduler
- Share Content like PowerPoint slides or your desktop in your Collaborate Ultra session
- Learn best practices for your session
Students
- Student Quick Guide for Collaborate Ultra to assist students their first time in Collaborate
- Get around a session and add a profile picture
- Take a closer look at the interface
- Learn how to present in Collaborate
Support
- See Blackboard Ultra’s troubleshooting page
- Live chat with an agent at Collaborate’s support page (select “Chat with Agent” in the “Support” section).
- Call Collaborate Technical Support, Tel: 1-877-382-2293
Help
Email us at: facultysupport@sps.cuny.edu
