Dear Faculty,
In this edition of our newsletter, you’ll find lots of links to resources to guide your preparation for course opening on August 26th! We also share a few announcements about course naming, Panopto, and new enhancements to our Teaching Guides for CUNY SPS faculty. We look forward to seeing you at an OpenLab Support Hour or Brightspace Office Hour session to assist you with your course delivery, and we invite you to check out a few tips about using Brightspace features like the Drop Lowest setting or the Activity Feed in the coming term. Wishing you a wonderful start to Fall semester!
Course Prep For Fall
Finalizing course sites for Fall semester? You can refer to our Course Site Prep Checklist for CUNY SPS Faculty for steps and links to assist as you prep.
In the Checklist, you’ll find links to guides for how to:
- Post your welcome announcement
- Fill out your Instructor Profile Widget
- Upload your Fall syllabus/course schedule
- Check that due dates reflect upcoming semester’s calendar
In addition, on the SPS Faculty Community site, you will find an array of SPS quick guides from our OFDIT team, and you can always refer back to Brightspace Essentials units on adding content, rubrics, discussions, quizzes, grading, and video for help with any of these features!
Quick Tip: Initiate Panopto in New Course Sites
With the Fall semester around the corner, many of you are setting up a new or newly copied Brightspace course. When adding a video, have you found that the Panopto video embed tool appears empty, as if there are no videos to add? Some have reported this, but this just means Panopto hasn’t been initiated for that course yet.
To initiate, look for a module labeled “Panopto” or “Panopto Video” in the course table of contents. Click the link inside this module to open the Panopto Portal. Once the portal loads, your account will be authenticated for the course and you can go back to the Panopto Embed tool and add your video. Here are steps on Adding a Panopto Video to Brightspace, and if you don’t see a Panopto module, quickly add one using this guide, Creating a Panopto Portal in Brightspace.
Quick Note: Impacts of Editing a Course Name
Brightspace’s long course names got you down? Consider customizing the course name that appears in the course banner. Hover to the right of your course banner, click the three dots that appear in the banner’s top-right corner, select “Customize Banner Text,” and choose “Custom.” Then, enter your preferred title. We do recommend keeping the semester and year in any title edit—it helps everyone stay organized and ensures consistency across courses. Don’t forget to hit Save!
Important: We ask that you customize any name via the banner only, rather than making any change to the course name in the Course Admin panel. Changing the official course name can interfere with important administrative processes behind the scenes. Thanks for keeping things running smoothly and always leaving course names listed at their defaults in the Course Admin panel!
New Teaching Guide Enhancements
We’re excited to share some updates to our Teaching Guides website, home to a growing bank of tutorials designed to help CUNY SPS faculty make the most of Brightspace. Thanks to your feedback, we’re introducing new features to make finding the information you need both faster and relevant to your needs.
Sometimes you just need a quick reminder of the essential steps — without having to scroll through an entire tutorial. That’s why we’re adding a Quick Path to select guides, providing a concise list of major steps right at the top of the page. As we update the guides, you’ll see a breadcrumb trail of steps to help you navigate Brightspace expeditiously. Take a look at the Creating Groups in Brightspace guide to see it in action.
We’re also adding video to our most-viewed guides, giving you the option to either read the instructions or watch them. Two guides now feature video — Integrating Turnitin V2 in Brightspace Assignments and Viewing Deleted and Edited Discussion Posts — with more planned in the coming months.
Explore the updated guides and see how these enhancements can support your teaching and save you time!
Faculty Support and OFDIT
Brightspace Office Hours
OFDIT will continue providing some weekend faculty support via email to facultysupport@sps.cuny.edu and will do our best to assist with time-sensitive, urgent issues. For the quickest response to general questions and troubleshooting, we recommend reaching out Monday through Friday when our full support team is available. In addition, you can reach out to Brightspace help via D2L’s CUNY-dedicated support line at (888) 895-2511, or pop a question at any time into the virtual assistant chatbot by clicking the chat icon found on the lower right of any Brightspace course page.
Also, feel free to come by OFDIT’s Brightspace office hours as often as you like with your questions! Check our Brightspace Office Hours page for the weekly schedule and the link to join. We’ve added some extra sessions to support faculty for the weeks before and right after the semester’s start to assist you in getting the semester off to a great start.
Explore the OpenLab
Drop In, Connect, Create: OpenLab Support Hours Return for Fall 2025
The CUNY SPS OpenLab team is excited to announce the return of our Support Hours for the Fall 2025 semester! Join us to learn about CUNY SPS’s digital “third space,” where you can build your own projects and connect with other members of the CUNY SPS community.
These informal, come-as-you-are sessions are designed to provide flexible, real-time support for all members of the CUNY SPS community. No appointment necessary—just bring your questions, ideas, or curiosity. Whether you’re troubleshooting a technical issue, seeking design feedback, or simply want to brainstorm with the OpenLab team, we’re here to help.
🗓️ Fall 2025 Schedule:
Unstructured Support Hours will be held regularly via Zoom. Check the SPS OpenLab Open Road for the most up-to-date schedule and links.
💡 What You Can Do During Support Hours:
- Get help customizing your portfolio or project site
- Learn how to use OpenLab tools more effectively
- Explore digital pedagogy strategies
- Connect with other OpenLab users and share ideas
Join us this fall and make the most of what OpenLab has to offer! Whether you’re just getting started or looking to take your site to the next level, our team is here to support you. Drop in, ask questions, and get inspired.
For more information, visit the SPS OpenLab Fall 2025 events post or email us at openlab@sps.cuny.edu
Did You Know?
Do you have a Brightspace category of items (Discussion Board topics, quizzes, etc) that are all of equal weight, where you would like to drop the lowest score from students’ final calculated grades? Activate the Drop Lowest gradebook setting at the end of the term to do so!
Our Teaching Guide, Dropping the Lowest Grade from a Grade Category in Brightspace provides the steps to apply the setting, and again, the ideal timing to apply the Drop Lowest setting in a category is at semester’s end, as applying this setting at the beginning of the semester can lead to confusion since the “lowest” grade is relative and changes as more category items are graded!
Faculty Corner:
Foster Engagement with the Activity Feed
Submitted by Curtis Izen, CUNY SPS, Online Business Program
The Activity Feed tool in Brightspace offers a straightforward yet effective way to enhance communication and foster student engagement. The Activity Feed is a centralized, scrollable stream where students can view real-time updates, similar to a course-specific newsfeed. Unlike traditional announcements, the Activity Feed encourages a more conversational and interactive learning environment. Here are some of the benefits I encountered using the tool last term:
- Real-Time Communication: The Activity Feed allows you to quickly share reminders, links, documents, or media—ideal for timely updates like deadlines, course evaluations, and final exam details—without navigating multiple menus.
- Student Engagement: Enabling comments on posts gives students an easy way to ask questions or share insights, fostering engagement and lowering participation barriers, especially in asynchronous settings.
- Mobile-Friendly and Accessible: Students using the Brightspace Pulse app receive instant notifications and can view their updates from anywhere.
- Important Details Front and Center: Prominently placed on the course homepage, the Activity Feed keeps updates visible and helps students focus on timely, important information without getting lost in emails or module clutter.
- Humanizes the Course: A quick note of encouragement or a helpful study tip can go a long way in making students feel supported and connected, especially in online courses
To learn more, check out the Teaching Guide: Using the Activity Feed in Brightspace
As always, OFDIT is here to help! We are available for one-on-one support and are also happy to schedule a Zoom call to discuss any questions you may have. Don’t hesitate to reach out to us at facultysupport@sps.cuny.edu.
All the Best,
Your OFDIT Team